Last update: July 31st, 2025

Welcome to the PSA Solution website. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our Site. By using this Web site, you agree to the terms of our Privacy Policy. If you have any questions, you can contact Christian Paradis, President and Chief Privacy Officer, at christian@psasolution.ca or by phone at 514-772-3777.

1. Information gathering

We collect the following types of information:

  • Personal Information: When you fill in a contact form, we may collect your name, e-mail address, telephone number and any other information you choose to provide.
  • Browsing Information: We collect information about your visit to our Site, such as your IP address, browser type, the pages you view and the duration of your visit.

2. Use of information

We use the information collected for :

  • Respond to your requests and provide you with the information or services you have requested.
  • Improve our Site and our services according to your preferences and use.
  • Send you relevant information about our products and services, if you have consented to receive it.

3. Protection of information

We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. However, no Internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

4. Information sharing

We do not sell or rent your personal information to third parties. We may share your information with :

  • Service Providers: Third parties who provide services on our behalf, such as hosting and site maintenance services. When these third parties are located outside Quebec, we ensure that your information is adequately protected by conducting a privacy impact assessment. We will only disclose your personal information in accordance with this privacy policy or when required by law.
  • Legal Compliance: Where required by law or to protect our legal rights.

5. Cookies and Similar Technologies

Our Site uses cookies and similar technologies to enhance your online experience. Cookies are small files stored on your device that help us personalize your visit and analyze the use of our Site. You can set your browser to refuse cookies, but this may affect your browsing experience.

6. Links to Third-Party Sites

Our Site may contain links to third-party Web sites. We are not responsible for the privacy practices or the content of such sites. We encourage you to read the privacy policies of any Web site you visit.

7. Your rights

You have the right to request access, correction or deletion of your personal information held by us. To exercise these rights, please contact us at the address below. You also have the option of unsubscribing from the commercial messages we send you. You may also, where applicable, object to the use of your personal information for profiling or automated decision-making purposes. We encourage you to keep your personal information and settings complete and up-to-date.

In the event of a privacy incident involving a serious risk of harm, we will notify the Commission d’accès à l’information du Québec (Quebec’s access to information commission) and any affected individuals without delay. An incident log is maintained in accordance with the Law.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the date of the update. We encourage you to review this Policy regularly to stay informed of any changes.

9. Contact

If you have any questions about this Privacy Policy, please contact us at :

PSA Solution: Christian Paradis, President

2727, rue Saint-Patrick
#109. Montreal (Qc) H3K 0A8

christian@psasolution.ca